Terms of Service
Last updated: November 11, 2026. Operator: ProfAid Tool (registered business). Contact: profaidtool@gmail.com.
The service
ProfAid provides AI-generated suggestions on written work. Suggestions can be wrong or incomplete. A teacher must review every suggestion; grades are the responsibility of the person who issues them.
Who may use ProfAid
ProfAid is for educators: teachers, lecturers, tutors and others who are responsible for grading student work. When you create an account you confirm that you are an educator and that you will use ProfAid only to assess work you are responsible for grading. Students may not use ProfAid to grade or improve their own work. We may ask you to confirm your details, and we may suspend or close an account that does not meet this requirement or whose profile details are untrue.
Accounts and credits
- Free accounts receive 5 analysis credits every 7 days; unused credits do not accumulate. A new account receives 3 in its first week.
- Paid plans grant a monthly credit allowance that does not roll over. A failed analysis returns its credit.
- You must be an adult to hold an account, keep your sign-in secure, and are responsible for activity under your account.
- We may limit or suspend accounts that abuse the service (for example by creating multiple accounts to obtain free credits).
Payments
Subscriptions are billed by our payment provider, Creem, which acts as merchant of record and handles applicable taxes. You can cancel at any time; access continues until the end of the paid period. Refund requests can be sent to profaidtool@gmail.com and are considered case by case, together with the payment provider's terms and any refund rights you have under the consumer law of your country.
Your content
You keep ownership of the essays you upload and confirm you have the right to upload them, including any permission your school or local law requires for student work. You grant us a limited licence to process them solely to provide the service. See the Privacy Policy for how data is handled.
Our intellectual property
ProfAid, its name and logo, the software, the design and the texts of the site belong to ProfAid Tool or its licensors and are protected by copyright and other laws. These terms give you the right to use the service, not to own any part of it. You may not copy, resell, reverse-engineer or build a competing service from it, or use the ProfAid name or logo without our written permission. The graded reports you create from your own essays are yours to keep, share and print; the ProfAid logo and the "Graded with ProfAid" line on them stay as they are. Feedback or suggestions you send us may be used to improve the service without payment to you.
Acceptable use
No unlawful content, no attempts to break or overload the service, no resale without permission, and no use of ProfAid as the only basis for decisions that seriously affect a student.
Disclaimer and liability
The service is provided "as is". To the extent permitted by law, our liability is limited to the amount you paid in the previous 12 months. Nothing in these terms limits rights that cannot be limited under the law of your country of residence.
Changes
We may update these terms. Material changes will be posted here with a new date, and continued use means you accept them.